Customer Feedback

Below we have listed some of the kind letters we have had recently from our customers:

 

'I got the stools (4 x weathered oak bar stools) yesterday and I am over the moon. They just finish my kitchen perfectly! Thank you for being so pleasant and lovely to deal with.'
All the best, Clare. November 2016

 

'Dear Shelagh, I would like to thank everyone at Eastburn Country Furniture for the wonderful customer service we have received, from ordering, through to delivery. The dresser arrived on Tuesday and is beautiful, especially with marble top now in place. Thank you so much for all your help.'
Kind Regards, Cynthia Boardman. October 2016

 

'Hello Shelagh, just a quick note to tell you we love the furniture. The room smells lovely too of beutiful wood...it's all perfect.
If I knew how, I would send you a photo to show you it all in situ.....but I don't!!!
Thank you very much for all your hard work.'
Best wishes, Diane and Phil. August 2016

 

'To all concerned at Eastburn,
We're absolutely thrilled with our new table - thank you!' 
Best wishes, Paula Hunt. May 2016


 

'To the Eastburn team
I've come across some enquiries for recommendations for kitchens and furniture and I've sent them your way with high praise for the fabulous and meticulous work you do. We absolutely love our kitchen...still (installed several years ago now)! From start to finish your team (especially Shelagh, Pierre, Bob and top dawg Simon) is top notch! Wishing you continued success.
Kind regards,'
Laura Jennings, May 2016

 

'Looks fantastic, I like the way you even added a bottle of wine for the photo. I've rang up and paid and can't wait to take delivery.
Thanks for the great service thus far. Regards,'
Shayne, May 2016



'Hi Shelagh 
Thanks for the dresser - it looks amazing - we're really happy with it!! 

We'll be popping in to see you in the near future about a piece we want for our bathroom. Thanks again,'
Tim, May 2016

 


'Shelagh
Wow love it love it...love it.
So beautiful thank you. Regards,'

Sara, April 2016

 

'Hi Simon. My kitchen looks INCREDIBLE. You'll want a photo, the lit shelf is fantastic. Your lads have been brilliant and as you can gather, I'm just really impressed. I think Jamie's nipping back tomorrow to finish a couple of bits. Thanks again Kerry x'
Kerry, February 2016
 

'This is fantastic and earlier than we’d expected so thank you very much! Love the washed effect and like you say, it works brilliantly with the Churlish Green!  Can’t wait to put it in place…. Thanks so much. I will be highly recommending you! My sister is an interior designer and loved this when I found it (and she helped with the colour) so I’m sure she’ll be back! Many thanks.
Abbi, November 2015


'Our new Dresser - it's fantastic - thank you!! Regards.'
Elizabeth, September 2015



'Just a brief note to thank you all for the fabulous kitchen we now have and are very much looking forward to using when we move home in a couple of weeks. The design, materials, finish and overall look is superb and will really be the focal point of our rebuilt home. The guys who fitted it did a fabulous job and our own team of builders were really impressed with their work rate and the quality of the instalation.'
May 2015


'Thank you for all your help and prompt service. Once again as with the last time you have pulled out all the stops to deliver. Many thanks.'
Jane, February 2015


'Hi. I've been meaning to text. We love the kitchen island. It totally sets off the room and has had lots of comments. Thank you for arranging the prompt delivery. The driver was bang on time and great service. We look forward to planning our next piece with you guys.'
Mathew, June 2014


'Thank you very much for our beautiful kitchen - it is everything we hoped for and more, and we will enjoy it and take great care of it!'
Helen & Johnathan, March 2014


'I completely LOVE my unit, it looks amazing, I will take some pics in situ when I have filled it with my stuff. It is a perfect match with the desk. Completely exceeded my expectations. Thank you. The table looks great too - trying it out and with various chairs at the moment. One very happy customer.'
'Thank you for making everything about this puchase and commission so smooth and pleasureable. It really has been a pleasure to do business with you.'
Rose from London, March 2014


'Wow! The dresser and bookcase look superb! Very solid and just as I wanted them to look - to give a good, solid traditional feel to our new kitchen.'
Emma from Weymouth, March 2014


‘Just wanted to confirm the units are now in situ and are truly amazing, the finish and quality is just superb …definitely worth the wait! The guys delivering were fantastic, very friendly and efficient, definitely adding the finishing touch to what has been a great service from start to finish. Thank you so much.’
Lisa near Oxford



‘Morning Sarah, omg words fail us it is absolutely beautiful it is a work of art!!!! Please thank the person who made it! The delivery men were five star. Thank you so much it has been a pleasure dealing with you. Have a fantastic Christmas thank you, you are my Santa xxxx’
Amanda from Wales


‘Oh golly – it’s amazingly fab! Thank you all so much, it’s been a total pleasure having this island made and dealing with you and the team, I wish you could all come and see it in situ!’

Heather from Somerset


‘Good morning Shelagh, Just a quick message to thank you for your help and advice during the purchase and design of our amazing butchers block – we were not quite sure what to expect when we visited your showroom but you soon put our minds at rest. We could have stayed all day wandering around looking at the amazing furniture. Your help and advice during the design stage was exceptional and we even chose a colour we had not even considered thanks to your help. Thanks also to Sarah and the delivery team who were very professional, polite and courteous making communication and installation clear and timely.’
David, Jayne & Holly from Doncaster


‘Just want to say thank you for such a fabulous dresser we have all fallen in love with it, as does everyone who has seen it, it simply makes the kitchen and our home’
Sarah & family from Wiltshire


‘Just returned from my trip to see my island in its proper place in the kitchen. It has exceeded my expectations and I cannot thank your Company enough.’
Jan from Maine, U.S.A


‘Simon……..the main purpose of writing this letter is to say a big thank you personally for the visits you made to plan our kitchen, with various changes that took place over the weeks. Both Pat and I also want to put on record the courtesy and friendliness of all your staff who have worked in our home. They are to be congratulated and we are delighted with the excellent work which your Company have carried out to our new kitchen.’
Doug & Pat


‘Simon, Shelagh and Pierre….We are delighted with our kitchen and would like to say a very big thank you to you all. Yes Simon, our kitchen is gorgeous! and it was worth the wait for the worktops. The new layout works well and everything has been made to the highest standard’
Sue & Paul


‘Simon….May Jane and I thank you, Pierre , Shelagh and all the team for producing a wonderful kitchen for us. The whole process dealing with you was easy, efficient and sometimes entertaining. We would have no hesitation in recommending you to our friends and neighbours.’
Al & Jane


‘Just wanted to say a massive thank you, Simon, to you and your brilliant team for our FANTASTIC kitchen. It’s absolutely spot on and better than we imagined. You’ve been so patient and accommodating throughout a lot of dithering –thanks for making us feel that nothing was too much trouble’ 
Dan & Kate